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Surety Bond Sales Assistant

Surety Bond Sales Assistant

  • Company:  USG Insurance Services, Inc. - Allied American Underwriters Bond Division
  • Location:  Doylestown, PA 18901
  • Status: Non-Exempt/Hourly
  • Full-time: 40 hours/week
  • Compensation:  Starting at $14.42/hour 
  • Office Hours: 8:30 AM – 5:00 PM

The Surety Bond Sales Assistant is an Entry Level opportunity.  Full one-on-one training will be provided. This position works in close support and on behalf of the Producer/Broker by providing assistance where necessary to maintain a professional work product and relationship with our carriers, agents, and producers.  

Responsibilities and duties include: 

  • Manage the current book of surety clients for all sub-brokers in the system. Bond book will consist of License & Permit, Contract, Court, ERISA, Fidelity, and Notary plus a few more.
  • Provide technical support to agents and producers such as obtaining quotes and analyzing bond coverage forms, with direction from the team lead and the appointed carriers. Premiums will range from small to mid-size.
  • Gather underwriting data for new and renewal opportunities.
  • Handle incoming claim calls to expedite the clients to the surety carrier’s claim department.
  • Submit applications and other underwriting data to various surety companies with cover letters requesting quotes. Follow-up to ensure timely receipt of quotes.
  • Take the lead to process renewals.
  • Order and issue bonds, riders, and other related items. 
  • Verify bonds for accuracy and forward them to client with appropriate correspondence.
  • Input policies/bonds into proprietary in-house software.
  • Participate in managing front desk and phone rotation during the day.
  • Be available for online chat.
  • Other duties as assigned.

Desired Qualifications:

  • Proficiency in Microsoft Office including Outlook, Word, and Excel.
  • Ability to quickly learn and adapt to new software and computer systems.
  • Strong attention to detail.
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